Thank you for contacting the VLThemes support team. We want to let you know that we've received your message and a team member will follow up with you, typically within 48 hours.

Our standard office hours are 9am to 5pm (EST), Monday through Friday.

While you're waiting: Please review our documentation which included with the theme package. Here you'll find setup instructions. If you're experiencing a technical issue, you may also choose to perform some basic troubleshooting by disabling all third-party plugins.

We look forward to assisting you!

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Welcome to VLThemes support center!


Our official support hours are Monday - Friday, EST 9:00am - 5:00pm. But you can write in any time. Maximum answer time - is about 2 business days.


Item support includes:

✔ Availability of the author to answer questions

✔ Answering technical questions about item’s features

✔ Assistance with reported bugs and issues


However, item support does not include:

✘ Customization services

✘ Installation services

✘ Server customization


To get started read the theme documentation or view our articles or submit your ticket.