Welcome to VLThemes support center!
Our official support hours are Monday - Friday, EST 1:00am - 10:00am. But you can write in any time. Maximum answer time - is about 2 business days.
Item support includes:
✔ Availability of the author to answer questions
✔ Answering technical questions about item’s features
✔ Assistance with reported bugs and issues
However, item support does not include:
✘ Customization services
✘ Installation services
✘ Server customization
We love to hear your feedback - if you find any bugs or have suggestions for improvements please get in touch. Nearly all of the time we follow your advice and issue a rapid update a products.
If you like our work, please rate it. If you’re about to rate it with less than 5 stars, please let us know the reason first and we will do our best to improve the theme. Thanks so much!